Contact information

Contact Us

We're Here to Help

Have a question about your order, shipping, returns, or our products? Our customer support team is happy to assist you.

Customer Support

📧 Email: support@velvetcontour.com

🕒 Response Time: Within 24–48 Business Hours

Business Hours

Monday – Friday

9:00 AM – 5:00 PM PST

Saturday & Sunday

Closed

Frequently Asked Questions

Before contacting us, you may find your answer in our FAQ section regarding:

  • Order tracking

  • Shipping times

  • Returns & refunds

  • Product sizing

  • Payment methods

Order Support

When contacting us about an order, please include:

  • Your full name

  • Order number

  • Email used for purchase

  • Brief description of your issue

This helps us assist you faster.

Contact Form

Name

Email Address

Order Number (Optional)

Message

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Thank You

Thank you for choosing VelvetContour™.

We appreciate your trust and look forward to helping you feel confident in every curve.