Privacy policy
Last Updated: July 2026
At Velvet Contour™ ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit our website or place an order, we may collect the following information:
Personal Information
- Name
- Email address
- Phone number
- Shipping address
- Billing address
- Payment information (processed securely through third-party payment providers)
- Order history
Automatically Collected Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages viewed
- Time spent on our website
- Referral source
- Cookies and similar technologies
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send shipping updates
- Improve our website and customer experience
- Prevent fraud and unauthorized transactions
- Respond to inquiries
- Send promotional emails (only if you choose to receive them)
- Comply with legal obligations
Payment Information
All payments are securely processed through trusted third-party payment providers.
Velvet Contour™ does not store your complete credit or debit card information.
Cookies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Improve website functionality
- Analyze website traffic
- Personalize your shopping experience
- Measure advertising performance
You may disable cookies through your browser settings, although some website features may not function properly.
Marketing Communications
If you subscribe to our newsletter, we may send you:
- Product updates
- Promotions
- Special offers
- Educational skincare content
You may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails.
Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties that help operate our business, including:
- Payment processors
- Shipping carriers
- Email marketing providers
- Analytics providers
- Fraud prevention services
These service providers receive only the information necessary to perform their services.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage is completely secure.
Data Retention
We retain your information only as long as necessary to:
- Complete your orders
- Meet legal and accounting requirements
- Resolve disputes
- Enforce our agreements
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict or object to certain processing
- Request a copy of your personal data
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the information below.
Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of those third-party websites.
Children's Privacy
Our website is not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.
If we become aware that such information has been collected, we will take reasonable steps to delete it.
California Privacy Rights
If you are a California resident, you may have additional privacy rights under applicable California privacy laws, including the right to know, access, delete, and correct certain personal information.
To submit a request, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated "Last Updated" date.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Velvet Contour™