Privacy policy

Privacy Policy

Last Updated: June 2026

At VelvetContour™ ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information

Device Information

  • IP address

  • Browser type

  • Device information

  • Cookies and tracking technologies

  • Website usage data

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate regarding your purchases

  • Improve our website and services

  • Prevent fraud and unauthorized transactions

  • Send promotional emails and marketing communications (if you opt in)

  • Comply with legal obligations

Payment Security

All payments are processed through secure third-party payment providers. VelvetContour™ does not store complete credit card information on our servers.

Cookies

We use cookies and similar technologies to improve your browsing experience, remember preferences, analyze website traffic, and support marketing efforts.

You may disable cookies through your browser settings, although certain website features may not function properly.

Marketing Communications

If you subscribe to our newsletter or marketing updates, we may send promotional emails regarding products, offers, and updates.

You may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails.

Information Sharing

We do not sell your personal information.

We may share information with trusted third parties that help operate our business, including:

  • Payment processors

  • Shipping carriers

  • Email service providers

  • Analytics providers

  • Advertising partners

These providers only receive information necessary to perform their services.

Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Provide customer support

  • Meet legal and tax obligations

  • Resolve disputes

Data Security

We implement reasonable security measures designed to protect your information from unauthorized access, disclosure, or misuse.

However, no method of internet transmission or electronic storage is completely secure.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Object to certain processing activities

  • Withdraw marketing consent

To exercise these rights, please contact us using the information below.

Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Email: support@velvetcontour.com

Website: www.velvetcontour.com

VelvetContour™
Customer Support Team